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Delete data · E-commerce & retail

How to delete your data from Amazon India

Send a Section 12(3) erasure letter to Amazon India in one click — the Grievance Officer email (where editorially verified), the official privacy page, and a pre-filled letter that also withdraws your consent and stops third-party sharing.

Amazon’s Indian marketplace. Buying history, Prime metadata, Alexa interactions if linked, and Amazon Pay records.

Amazon India contact

Legal entity
Amazon Seller Services Private Limited
Homepage
www.amazon.in
Privacy policy
Open official policy →
Grievance Officer
grievance-officer-india@amazon.in

Send this letter

One click and it opens in your email app

Open in email app →

Sending to grievance-officer-india@amazon.in. Always send from the email address the company has on file for you so they can verify your identity from the headers.

Preview the letter

Subject

Erasure and consent-withdrawal request under DPDP Act, 2023 | Amazon India

Body

Common questions

FAQ about deleting your Amazon India data

How long does Amazon India have to delete my data?

The DPDP Rules expect a substantive response within 30 days, with marketing stopped within 48 hours. Amazon India can keep data only where a specific law (e.g. the Income-tax Act) requires it — and must tell you exactly which data, under which law, and for how long.

Will my Amazon India account stop working?

If the personal data you asked to be erased was tied to a service feature, that feature stops. Amazon India should clearly tell you what stops — and they cannot withhold an unrelated paid service for refusing optional data.

What if Amazon India says they need to keep my data for their records?

"Our records" is not a legal obligation. Push back and ask Amazon India to name the specific law and the retention period. Most internal “record-keeping” doesn’t qualify, and a blanket refusal is grounds for a complaint to the Data Protection Board.

Can I also stop Amazon India from sharing my data with third parties?

Yes — that is exactly what Section 8(5) requires. Amazon India must forward your erasure instruction to every party they shared your data with, and confirm in writing each one has actioned it.