Delete data · Travel & booking
How to delete your data from MakeMyTrip
Send a Section 12(3) erasure letter to MakeMyTrip in one click — the Grievance Officer email (where editorially verified), the official privacy page, and a pre-filled letter that also withdraws your consent and stops third-party sharing.
Hotels, flights, holidays. Passport details, travel companions, frequent-traveller programmes and itinerary history.
MakeMyTrip contact
- Legal entity
- MakeMyTrip (India) Private Limited
- Homepage
- www.makemytrip.com
- Privacy policy
- Open official policy →
- Grievance Officer
- grievance@makemytrip.com
Send this letter
One click and it opens in your email app
Sending to grievance@makemytrip.com. Always send from the email address the company has on file for you so they can verify your identity from the headers.
Preview the letter
Subject
Erasure and consent-withdrawal request under DPDP Act, 2023 | MakeMyTrip
Body
Common questions
FAQ about deleting your MakeMyTrip data
How long does MakeMyTrip have to delete my data?
The DPDP Rules expect a substantive response within 30 days, with marketing stopped within 48 hours. MakeMyTrip can keep data only where a specific law (e.g. the Income-tax Act) requires it — and must tell you exactly which data, under which law, and for how long.
Will my MakeMyTrip account stop working?
If the personal data you asked to be erased was tied to a service feature, that feature stops. MakeMyTrip should clearly tell you what stops — and they cannot withhold an unrelated paid service for refusing optional data.
What if MakeMyTrip says they need to keep my data for their records?
"Our records" is not a legal obligation. Push back and ask MakeMyTrip to name the specific law and the retention period. Most internal “record-keeping” doesn’t qualify, and a blanket refusal is grounds for a complaint to the Data Protection Board.
Can I also stop MakeMyTrip from sharing my data with third parties?
Yes — that is exactly what Section 8(5) requires. MakeMyTrip must forward your erasure instruction to every party they shared your data with, and confirm in writing each one has actioned it.
Other things you can do with this company
Related Data Principal rights
MakeMyTrip Grievance Officer details →
Verified contact, privacy page and a multi-purpose Section 8(9) letter.
See what MakeMyTrip holds first →
Section 11 access is a useful pre-step — you can verify the company actually deleted what they claimed.
If MakeMyTrip ignores you →
5-step escalation to the Data Protection Board. Free, free for you, real teeth for the company.